Privacy policy

At Steex, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through steex.store.

Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

Your name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details
Information you provide when contacting customer support
Technical information about your device and how you interact with our website

We only collect information that is reasonably necessary to operate our store and provide our services.

How We Use Your Information

We may use your information to:

Process and fulfill your orders
Process payments
Ship your purchases
Provide customer support
Communicate with you about your orders
Respond to questions or requests
Improve our website, products, and services
Prevent fraud and protect the security of our store
Comply with applicable legal and regulatory requirements

Payment Information

Payments are processed through third-party payment providers. Steex does not generally have access to or store your complete payment card details. Your payment information is handled according to the privacy policies and security practices of the applicable payment provider.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our store, and improve the shopping experience.

Third-party services used by our store may also use cookies or similar technologies in accordance with their own privacy policies.

You can adjust your browser settings to manage or block cookies. However, disabling certain cookies may affect the functionality of our website.

Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

Payment processors
Shipping and delivery providers
E-commerce and website service providers
Customer support providers
Fraud prevention and security services
Service providers that help us operate and improve our store

We do not sell your personal information as a standalone product.

We may also disclose information when required by law, legal process, or to protect our rights, customers, or business.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Object to or restrict certain processing
Request a copy of your personal information

To exercise applicable privacy rights, contact us using the information below.

Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent for online services. We do not knowingly collect personal information from children in violation of applicable law.

Third-Party Websites

Our website may contain links to third-party websites or services. Steex is not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.